Returning goods

Click here to register your return

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Elsenerstraat 8A, 7461 DN Rijssen

We cannot be held responsible for damaged or lost goods during return shipping. Therefore, we recommend insured and traceable shipping. We cannot issue a refund without actual receipt of the goods or proof of return delivery.

Returns and Refunds Policy:

You have the right to cancel your order within 14 days without giving any reason.

The deadline for cancelling an order is 14 days from the date on which you received the goods or a third party other than the carrier and indicated by you took possession of the delivered product.

To exercise your right of withdrawal, you must inform us of your decision by a clear statement.

You can inform us of your decision by emailing sheisdifferent@gmail.com

We will refund you no later than 14 days from the day we receive the returned goods. We will use the same payment method you used for the order, and you will not incur any fees as a result of such a refund.

Return Policy:

To ensure that the goods are eligible for return, you must ensure that:

The following goods cannot be returned:

returned, for example goods that spoil quickly or whose expiry date has passed.

We reserve the right to refuse returns that do not meet the above return conditions at our sole discretion.

Gifts:

If the items were marked as a gift when purchased and shipped directly to you, you'll receive a gift certificate for the value of your return. You'll receive a gift certificate once the returned item is received.

If the goods were not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver.

Contact

If you have any questions about our returns and refunds policy, please contact us by email at sheisdifferent@gmail.com